FAQs

When will I receive my order?

It will say on every product if it's in stock or if it has a longer delivery time eg. 5-14 business days.

If the item / s is in stock we will send them directly within 2-5 days, but if it's delivery time (eg 5-14 days) in one of the goods and not the others then the whole lot will be delivered by 5-14 days.

If you want faster delivery on stock items, make 2 separate orders. (Devide the items that are in stock in one seperate order to get them home before)

An email will be sent to the specified address when the order is placed.

If any of the items you have ordered would be temporarily out of stock, you will recieved separate delivery confirmation by e-mail.


 

How/where will i recieve my products?

usually you get your goods directly in your mailbox. If it's a big package you will have to pick it up at your local post office. The post office will contact you when the package from us have arrived.


 

How do i make a purchase?

Select a product, size and add to the cart. When you are done shopping, click on "to cash" and fill in your details and you're done.



How do i pay?

We accept all major credit card

 


What about the sizes?
Most of our sizes are in XS and S corresponding to Swedish standard size. If you can not choose the size you want on our home page, it either means that it doesent exist or that it sold out. (We have no other sizes apart from those you find on our website.)

Please read carefully the description of the dimensions of each product.

Washing Advice?
For all the dresses hand wash only. We recommend hand washing in most of our clothes, or 30 degree machine wash (not dresses and clothes with beads, studs, rhinestones, etc.). We do not replace clothes that have been broken in the wash.


Shipping cost?

FREE SHIPPING on all orders over 1500sek
 
Shipping Within Sweden
Jewelry - Free Delivery A normal delivery fee is SEK 49 if you order clothing, bags and shoes. For purchases over SEK 1500sek Free shipping.

Shipping cost within Europe is 170 SEK.

Shipping cost outside of Europe is 270 SEK.

Do i have the right to exchange/refund?
Absolutely, you can change or return your lot, all according to the Consumer Sales Act. The refund policy does not apply when buying discounted items but you can exchange to another item with the equivalent amount. Also opening of panties, tights, earring packaging can not be return.


I have sent back a return but did not receive a refund?
Expect that it may take up to 1-2 weeks after we received your return, processing it and repay the money to your card.